Contact

Contact Page for TacPrep.store
Get in Touch with TacPrep.store
At TacPrep.store, we’re here to help you gear up for survival and supremacy—whether it’s a question about your airsoft rifle, night vision setup, or off-grid comms. Operating from New Zealand with a global reach, we’re ready to assist with orders, shipping, or product info. Reach out using the options below!
Contact Options
  • Email: [support@tacprep.store (mailto:support@tacprep.store)]
    • Best for: Order inquiries, product questions, returns, or general support.
    • Response Time: Within 24-48 hours, NZ time (UTC+12).
  • Contact Form: [Insert Shopify contact form embed code here]
    • Fill out your name, email, and message below—we’ll get back to you fast.
  • Phone: [+64-21-123-4567] (optional, if you choose to offer)
    • Hours: Monday-Friday, 9 AM - 5 PM NZT.
    • Note: International call rates apply; email preferred for faster service.
  • Mailing Address: [TacPrep.store, PO Box 1234, Auckland 1010, New Zealand] (optional)
    • For correspondence only—we don’t accept returns here (see Returns Policy).
What to Expect
  • Response Time: We aim to reply within 24-48 hours, Monday-Friday (NZ time). Weekends or NZ holidays (e.g., Waitangi Day) may delay responses slightly.
  • Support Scope: We assist with order tracking, product specs, shipping queries, and returns per our policies. For urgent issues, include “URGENT” in your email subject.
  • Dropshipping Note: As a dropshipping store, shipping and fulfillment questions may require supplier coordination—bear with us as we get you answers.
Common Questions
  • Order Status: Check your confirmation email or email us with your order number.
  • Shipping: See our Shipping Policy (#) for times and costs.
  • Returns: Review our Terms and Conditions (#) for return details.
  • Product Laws: Questions about airsoft or night vision restrictions? We’ll guide you—include your country in your message.
Stay Connected
  • Social Media: Follow us on [X:
    @TacPrepStore
    ] for updates, promos, and tactical tips.
  • Newsletter: Sign up [insert link] for exclusive offers and gear guides.
Need Help Now? Drop us a line at [support@tacprep.store (mailto:support@tacprep.store)]—we’ve got your back, from the field to the fallout.